Our Privacy Policy

Curtain Clouds is a registered trademark and our team wants to ensure that you realize the information we collect about you, and that we have safeguards in place to protect the information that is available with us. As discussed and described in this policy outline in detail, we may share your data with our brands and under circumstances, with agents or parties to provide services on behalf of Curtain Clouds with whom we partner for offering a product or service in particular.

For any data privacy related concerns, you are requested to please contact us at:

Curtain Clouds
Address: Write address here
Phone:  Write phone number here

Our Information Collection Process and Criteria

We may collect personal information from you including your full name, official email address, post code, phone number, credit card number, gender, birthday, personal interests, etc., when you visit our websites, place an order online or by phone, create an account and save your information with us online, contact us with a question or concern and participate in a marketing survey. We maintain a record of your product interests and the purchases you make online or by phone. We maintain the data that you provide us, along with a record of your purchases, in a secure database. 

How Your Information is Utilized

At Curtain Clouds, we are committed to providing you with an ideal shopping experience online and fulfull your order request as per requirement. To adequately serve you, we collect information about you that gives us the ability to:

                Commence, Place and Track your order
                Provide the product and services you have requested
                Share the order status with you about a product or service
                Send you company product catalogs and more information about our offerings
                Send email based promotions to you
                Identify your product and service choices
                Customize our communication plan according to your preferences
                Provide information concerning product callback or products you have purchased recently
                Improve our merchandise selection and customer services
                To analyze market trends and data statistics
                To enhance your shopping experience.

How you Control the Process

We provide you with choices about the type of offers and information that you receive from us. If you prefer not to receive any product catalogs or other email/text communications from Curtain Clouds, please contact us at:

Curtain Clouds
Phone:  Write your number here

If you do not wish to receive any of our e-newsletters and email promotions & also do not want to receive mailings from any of our associates, please contact us at
<Provide support Email ID here>

Email us

Whenever you email us about a query or review, please be specific in providing us your exact official name and address, or the mailing label from our product log book, so that we can correctly identify you and reach out. Because we plan our mailings in advance, it may take a few weeks for your request to become effective. If you continue to receive our communication, please contact us again and we will make every effort to correct the situation.

How can I access my account?

You can personalize your experience on our website by becoming a registered member. By registering, you will be able to tell us what products and services interest you, and whether you wish to receive e-mail about special sales, promotions and other events. Once registered, you can review and maintain any of your relevant account information at any time by clicking on the ‘My Account’ link at the top of each web site page. Your account information is secure and is accessible by using a password that you select.

How do we make your information secure?

We maintain reasonable and appropriate physical, electronic and procedural safeguards to protect your information. Your information is located on a secured server behind a firewall. When you make a purchase, request a catalog or create an account on our website, your transactional information is transmitted in a safe, encrypted format using secure socket layer technology (“SSL”). To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser.

 

If you see an unbroken key or a closed lock (depending upon your browser), then SSL certificate is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from “http” to “https.” If for any reason you cannot access the secure server, or if you’re not quite comfortable shopping online at any of our websites, please feel free to place your order with us by telephone at the number listed in the section entitled, ‘how do I contact you’, below.

While our teams work very hard to protect your information privacy, no method of security and safety is entirely effective and we will not be responsible for the actions of those who may gain unauthorized access to your personal information through any unlawful and unauthorized means


Information Privacy for Children using our Website

Curtain Clouds is not intended to be used by children under the age of 13 years, and we do not knowingly collect personal information from children under the age of 13 in any case.

Privacy and Information Collection Policy Changes

periodically, we may use customer information for any unanticipated uses not previously disclosed in our privacy notice owing to business. If our information practices change, we will post these changes on our website accordingly. We encourage you to review our privacy policy time to time and stay updated.

How does Curtain Clouds use Cookies to Enhance Your Experience?

The Curtain Clouds website uses “cookies,” which are small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our websites and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience according to your online buying patterns.

We may use cookies to enable you to use certain website features for your ease and remember the items in your shopping cart, store your preferences, and recognize you when you return to our website for future orders, track your currently placed orders, and monitor and maintain information about your use of our website and its performance. Cookies may also be used to collect transaction information needed by a scrip or loyalty program to which you have authorized us to provide your personal information.

Based on your wish you can always set your browser not to accept cookies or to first notify you when you are sent a cookie, which gives you the opportunity to decide whether or not to accept it. If you do not accept cookies from Curtain Clouds, however, you will not be able to access your account information or make purchases on our website due to the limitations.

How We Use Your Email

When you share your email with us, we may only send you those emails which are necessary to process your order at earliest or respond to a request promptly. For example, after you place an order at Curtain Clouds for our favorite Curtain Clips, you will receive an email confirmation from us and in most cases, an email with delivery tracking information.